[Frequently Asked Questions]

Yes, we offer international shipping. Delivery times and costs vary depending on your location and are calculated at checkout.

Once your order has been shipped, you’ll receive a confirmation email with a tracking link to follow your package in real time.

All orders are shipped from Paris within 1 to 3 business days after your purchase.

Yes, all the items we sell are 100% authentic. Each piece goes through a rigorous two-step verification process before being listed on our site.

Authenticity is our top priority. Every product goes through a strict two-step verification by our sourcing expert and in-house team.
We only list genuine pieces — no exceptions.
In the extremely unlikely event of a dispute, we offer full support and resolution, including refunds if needed.

• An initial verification is carried out by our trusted sourcing partner, who specializes in luxury goods and has extensive expertise in the field.

• Once received, our team performs a thorough inspection of each item, checking materials, stitching, engravings, serial numbers, holograms, RFID chips, and more. We cross-reference all details with official references and specialized databases.

Yes, you can check out as a guest without creating an account. However, having an account makes it easier to track your orders and view your purchase history.

Yes, we use strict security protocols (SSL encryption, secure data storage) to protect your personal information.

Absolutely. All transactions are encrypted and processed securely via trusted third-party providers. We do not store any credit card information.

Creating an account allows you to easily track your orders, manage your addresses, save your favorite items to your wishlist, and check out faster in the future.